Revolutionizing Setup with AR: Solving Key User Pain Points
Problem: I collaborated with the Tableau team to analyze user behaviour and identify pain points in their interaction with our product. Our research revealed several critical touchpoints with significant drop-offs, one of the most prominent being during the cabling and service setup process.
Solution: I developed an augmented reality prototype and presented it to the management team. This presentation stimulated discussions regarding the potential for investment in innovative solutions and the formation of a dedicated team focused on fostering innovation.
